All Systems Operational

About This Site

VoCoVo is committed to providing real-time, transparent information about our service performance and system status.

This status page offers comprehensive insights into the operational state of our critical communication and cloud infrastructure.

In the unlikely event of an outage or connectivity issues, rest assured that your in-store VoCoVo equipment will continue to function independently.

Our team is committed to providing transparent and timely information about any service interruptions, scheduled maintenance, or performance issues.

We understand the critical role our technology plays in your daily operations and strive to minimise any potential disruptions.

VoCoVo Portal - UK & Europe Operational
90 days ago
99.95 % uptime
Today
VoCoVo Portal - US Operational
90 days ago
99.95 % uptime
Today
Integration Services Operational
90 days ago
100.0 % uptime
Today
VoCoVo Cloud API - UK & Europe Operational
90 days ago
100.0 % uptime
Today
VoCoVo Cloud API - US Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
VoCoVo On-Premise Management Connection Operational
90 days ago
100.0 % uptime
Today
VoCoVo Global Cloud Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 3, 2026

No incidents reported today.

Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 22:00 BST
Scheduled - We would like to inform you about an upcoming cloud release, please find details below:

Date: 02/06/2026
Location & Time: 22:00 to 23:00 BST (UK/EU)
Release Type: Routine Maintenance

Details:
This release focuses on routine maintenance and minor bug fixes to improve overall system performance and reliability.

Rollback Plan:
Our teams are committed to minimising any potential disruptions during the rollout and will closely monitor the implementation to address any issues promptly.
This update has been thoroughly tested and is designed to be seamless; however, we always prioritise transparency. In the unlikely event that issues arise, a rollback plan is in place.

What you need to do:
No action required on your part.

Jun 1, 16:09 BST
Completed - The scheduled maintenance has been completed.
Jun 2, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 09:00 BST
Scheduled - We would like to inform you about an upcoming cloud release, please find details below:

Date: 02/06/2026
Location & Time: 09:00 to 10:00 BST (US)
Release Type: Routine Maintenance

Details:
This release focuses on routine maintenance and minor bug fixes to improve overall system performance and reliability.

Rollback Plan:
Our teams are committed to minimising any potential disruptions during the rollout and will closely monitor the implementation to address any issues promptly.
This update has been thoroughly tested and is designed to be seamless; however, we always prioritise transparency. In the unlikely event that issues arise, a rollback plan is in place.

What you need to do:
No action required on your part.

Jun 1, 16:04 BST
Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 22:00 BST
Scheduled - Good morning,

We would like to inform you about an upcoming cloud release, please find details below:

Date: 27/05/2026
Location & Time: 22:00 to 23:00 BST (UK/EU)
Release Type: Feature Enhancement

Details:
This release includes a few behind-the-scenes changes to support upcoming features.

Rollback Plan:
Our teams are committed to minimising any potential disruptions during the rollout and will closely monitor the implementation to address any issues promptly.

This update has been thoroughly tested and is designed to be seamless; however, we always prioritise transparency. In the unlikely event that issues arise, a rollback plan is in place.

What you need to do:
No action required on your part.

May 26, 10:06 BST
Completed - The scheduled maintenance has been completed.
May 27, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 09:00 BST
Scheduled - Good morning,

We would like to inform you about an upcoming cloud release, please find details below:

Date: 27/05/2026
Location & Time: 09:00 to 10:00 BST (US)
Release Type: Feature Enhancement

Details:
This release includes a few behind-the-scenes changes to support upcoming features.

Rollback Plan:
Our teams are committed to minimising any potential disruptions during the rollout and will closely monitor the implementation to address any issues promptly.

This update has been thoroughly tested and is designed to be seamless; however, we always prioritise transparency. In the unlikely event that issues arise, a rollback plan is in place.

What you need to do:
No action required on your part.

May 26, 09:58 BST
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.